CityScape Wayfinding Directory Kiosk

Projects

Digital Video Networks (DVN) has completed the development of a custom wayfinding directory kiosk in the office lobby of Phoenix’s premier development CityScape.  The directory selected for this installation is much more than the typical, simple list of tenants; it includes several real-time information feeds including weather forecast, news headlines, and sports highlights.

DVN was able to bring two powerful signage and directory platforms together into one for the first time.  The signage platform selected is from RiseVision which has proven to be a solid software platform for digital signage and live data feeds.  For the directory system, the management company, RED Development, wanted a design that went beyond the cookie cutter directories seen in many lobbies.  DVN developed a custom web-based directory system to meet their needs.  Collaboration between the client and DVN occurred at each step of development resulting in a unique, powerful, and intuitive wayfinding experience.

DVN’s lead designer, Carlin Skinner, was able to create an attractive graphical layout for the screen that encompassed the design standards set forth by the clients marketing guidelines.  By incorporating these guidelines, the look and feel of the system remains consistent with the theming of the building and marketing materials.  Carlin is accomplished in staying abreast with the cutting edge of modern graphical design thus lending to the modern, polished look of the kiosk’s user interface.

Also innovative in this installation was the custom kiosk hardware custom designed for CityScape.  CityScape’s lobby features an impressive, marble countertop concierge and security station.  DVN was able to model the desk in CAD and create a rapid prototype miniature in 3D for the client to allow them to visualize the concept of the kiosk installation before construction began.  The kiosk’s design facilitates use by the disabled by being wheelchair-friendly and angled for ergonomics.  The attractive stainless steel finish complements other architectural features within the lobby.

CityScape is a mixed-use, multi-dimensional development that has never been done before in the city of Phoenix. The project combines residential, retail, hotel, office, public park space and more into one central and cohesive project.  The project encompasses two lineal blocks in the heart of downtown Phoenix, Arizona.  With such an expansive area for visitors to explore and navigate, DVN’s wayfinding kiosk will help improve visitors’ experiences and perception of the property.

City North Wayfinding Kiosks

Projects

In summer of 2008 DVN was asked to design a touch directory wayfinding solution for Related Companies newest development, City North.  This development is a mixed use office, retail, residential development in the prime northeast Phoenix area, bordering Scottsdale.  Digital Video Networks developed six 32” web-based Adobe Flash™ kiosk systems located throughout the development.  Custom stainless steel enclosures were also designed and fabricated for the client.  The wall-mounted enclosures feature a water-jetted CityNorth logo with back light.  The kiosks show office and retail tenant profiles, ongoing events, security, and concierge services.  The system is remotely supported by DVN. Click here to operate the touch directory: 

Related Companies has developed signature properties including the Water Tower in Chicago, Time Warner Center in New York, and Westfield Plaza in San Francisco.

DVN Participates in University of New Mexico Classroom Audio Visual Modernization Project

Projects

Digital Video Networks (DVN) recently participated in the successful installation, engineering, and programming of the extensive University of New Mexico Classroom Audio Visual Modernization Project.   DVN partnered with general contractor Simard Electric Services (SES) of Albuquerque, NM and sub-contractor Audio Video Resources (AVR) of Phoenix, AZ.  SES led installation of in-wall, in-ceiling equipment and electrical wiring.  AVR took the role of major assembly and equipment procurement and supply, with DVN handling field equipment design, activation, testing, Crestron programming, and all field support.

The University of New Mexico released a Request for Proposal (RFP) in early 2009 requesting proposals for a major audio visual system complete with teaching station furniture for many of its main campus classrooms.  Located in Albuquerque, NM, UNM is the largest university in the state and was in need of improving its audio visual systems within classrooms to maintain its competitiveness with other education institutions.

One of the primary goals of this upgrade was to maintain a consistent set of equipment and user experience campus-wide.  Through the use of tested designs and proven technologies, this was accomplished with equipment from Crestron Electronics, Epson America, Da-Lite Manufacturing, and highly functional teaching furniture from Euro Design Systems.   The classroom technology is approachable with a “one button” operation concept.  The instructor walks in, presses the “System Power” button and as if by magic, the projector fires up and switches to the proper input, the electric screen drops from the ceiling, and audio system is turned on.  Within in seconds the room is ready for instruction without the fuss of locating remote controls or understanding the proper settings to get the presenter’s content onto the screen.  Less time is spent fighting with technology and is instead spent instructing students.  The return on investment provided by the simplicity and reliability of the technology selected for this project is easy to see.

Further return on investment is expected over the long term through use of Crestron’s RoomView management system.  UNM is fully embracing the philosophy of preventative maintenance and monitoring to reduce service expenses and equipment downtime.  Crestron RoomView allows all rooms to be monitored via the network.  Remaining lamp life, classrooms usage/status can be monitored using RoomView.  Moreover, many time-consuming trips to distant classrooms can be eliminated with remote troubleshooting.  This can reduce wasted classroom time where instructors used to have to wait for support to travel to the room for assistance.

The project implementation phase spanned much of 2009 and reached completion in 2010 covering over 130 high education classrooms in all.  DVN continues working with UNM in a support roll for the installed classrooms.

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